I received a promotional email from National Express today, offering me 20% off some types of advance purchase tickets. All I had to do was put in a special code when I booked on line. Given the large amount of my income I hand over to this company each year, I decided that I should take advantage of the offer.
Pity therefore when I went onto the site, all I got was the following message: "Sorry, we can't connect to the National Reservation System. Currently, we can only sell flexible tickets and not discounted Advance Purchase tickets. We are also unable to make any seat reservations." After numerous attempts, I gave up.
Happy New Year from National Express.
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