I am about to leave London and head to North Wales for a few days. I have just had to spectacle of being stuck in a queue in Victoria for half an hour trying to cancel my London travel card. When eventually I did get served the cashier walked off with my pass and then eventually returned to tell me that because of some obscure "warranty" ithey were not going to refund it and I had to go instead to some obscure office in Cannon Street. I am sure the system is designed simply to make it impossible to get a refund. A sort of full money back guarantee as long as you know the way to get round the complex barriers and hurdles. I'm fuming! But I aint giving up.
Anyway I should be at Euston soon and on the train to Wales. And I aint going to let basket case rail companies spoil my holiday!
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